Administration Support Coordinator

Job Title: Administration Support Coordinator
Contract Type: Permanent
Location: Altrincham, England
Salary: Competitive
Start Date: ASAP
Reference: 253
Contact Name: Internal Admin
Contact Email:
Job Published: April 16, 2018 16:31

Job Description

Assignment Support Coordinator

Reporting to: Regional Contractor Services Manager

The Team Coordinator is a key member of the Assignment Support team, who will work closely with the recruitment teams and Operations throughout UK, Europe and Africa to support compliance, on boarding and day-to-day activities.  The individual will generally be responsible for ensuring quality in all administrative aspects of on boarding to the contractor and client, acting as a subject matter expert across internal processes and external documentation.  

  • Provide administration support as required throughout the UK, European and African Operations.
  • Assist with the delivery of NES format Client and Contactor Contract Offer Letters, ensuring correct Terms of Business and Terms & Conditions are sent.
  • Assist with the Delivery and maintenance of contents of Contractor on-boarding and compliance documents
  • Ensure Bullhorn is adequately updated with necessary documents to support the compliant on boarding of contractors.
  • Ensure that any amendments to Contract Offer Letter and Terms and Conditions are updated and saved.
  • Maintain placements requiring attention report.
  • Chase daily for any outstanding contractual and compliance documents and highlight immediately to Regional Contactor Services Manager any potential non-compliance, pre mobilisation.
  • Assist in the booking of any required tests (medicals etc) for new starters and renewals.
  • Liaise with departments to exchange data regarding insurances, visas, travel, medicals, contracts and compliance.
  • Assisting the Regional Contactor Services Manager and the team with daily duties including filing, scanning, internal audits and mini projects.
  • Support Work Order tracking and renewal processes.
  • Maintaining regular contact with contractors through “assignment check” calls.
  • To support the Recruitment team in administration tasks to assist with the smooth on boarding of contractors.
  • Support Reception when required
  • Produce high standard quality work every time.
  • Ensure zero non-compliance issues upon new contractor mobilisations and existing contractor renewals through supporting the Assignment Support team and Recruitment teams.
  • Become recognized amongst contractors as a focal point during on-boarding and throughout assignments.
  • Demonstrate ability and willingness to specialise in a new activity within the business to support colleagues when the team is reduced due to leave or facing a high volume work load.
  • Team player who can also take initiative and work in an autonomous fashion.
  • Good IT skills and knowledge of Microsoft Office.
  • Strong communication skills.
  • Attention to detail.
  • Excellent organisational and time management skills, demonstrating ability to multi task and prioritise.
  • Process and Task orientated.
  • Customer Service focused background preferred.