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Service Delivery Manager

Job Title: Service Delivery Manager
Contract Type: Permanent
Location: Berrimah, Australia
Industry:
Salary: $175000 per annum
Start Date: 2018-05-29
Reference: BH-82961
Contact Name: Kris Eaton
Contact Email: kris.eaton@nesgt.com
Job Published: May 30, 2018 03:27

Job Description

NES Global Talent is working exclusively with our client on an opportunity for an IT Service Delivery Manager, to be based in Darwin. This senior level position will see you be responsible for a team. You will be accountable for coaching, developing and leading your team to achieve agreed objectives.

This role is responsible for providing high level strategic and operational advice on the effective and commercial management of Information Communications Technology (ICT) infrastructure and services to support business efficiency for the client

Role Responsibilities

Manage the development and implementation of effective ICT service delivery policies and tools to assist in achieving operational effectiveness and enhancing ICT capabilities.

Provide leadership and management to multi-disciplinary software integration and service provider teams responsible for the integration of operational ICT services, including the development and provision of relevant systems acceptance and user acceptance testing.

Lead and manage the unit’s human, financial and technical resources to deliver effective management of business and information management systems across the clients Darwin, and NT operations.

Provide high level input to the company’s strategic ICT infrastructure Plan and Business Plans that support the objectives of the Branch.

 

Experience/ Skills required:

High level strategic leadership and management skills with proven ability to lead and motivate a team in a high pressure, complex environment including business planning, budgeting and management of output performance.

Tertiary Qualifications

Demonstrated ability to lead and manage the development and implementation of effective ICT service delivery policies and tools to assist in achieving operational effectiveness and enhancing ICT capabilities.

Ability to develop and retain strong professional working relationships and effectively negotiate with internal stakeholders, external contractors and vendor representatives.

Sound ability to pro-actively approach complex and diverse issues strategically, analyse and manage associated risks and effectively negotiate change management to resolve them.

This is an exciting management opportunity, to be based full time in Darwin. A competitive salary and relocation package will be offered to the right individual. If you are interested in hearing more about this opportunity then please contact Kris Eaton on 08 9426 7400 or kris.e.a2tui1tm9@nesgt.aptrack.co.uk