Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Contract
Location: Sugar Land, United States
Salary: USD24 - USD26 per hour
Start Date: 2018-07-15
Reference: BH-84493-1
Contact Name: Mariana Molina
Contact Email:
Job Published: June 21, 2018 20:17

Job Description

    • Enter Sales Orders in SAP

    • Create requests for new customer’s, inventory, and changes to customer account within SAP.

    •  Assist sales team with providing their customer solutions to their inquiries and requests for more product, invoice(s), material safety data sheets, and tax information.

    • Calculate tare, gross, and net amount of chemical needed for each treatment 

    • Responsible for coordinating the storage, transportation and delivery of goods to and from the plant or customer.

    •  Requesting additional information from carriers to determine the best method for transporting product

    • Oversee and liaise with colleagues to ensure stock is maintained and moved efficiently.

    • Issue Bill of Ladings to move product from Plants to Customer Sites

    • Follow up with past due accounts to determine if anything is needed for customer to expedite payment processing.

    • Work with Logistics (internal/external) to move product

    • Communicating with procurement to purchase additional inventory to restock plants and send to customers.