Customer Service Rep/Receptionist

Job Title: Customer Service Rep/Receptionist
Contract Type: Contract
Location: Leduc, Canada
Salary: Competitive
Start Date: 2018-07-22
Reference: BH-79614
Contact Name: Courtney Blazevic
Contact Email:
Job Published: July 24, 2018 00:04

Job Description

NES Global Talent is a leading global technical recruitment company providing professional contract and permanent staff to a diverse world-wide client base within the oil & gas Industry. Our client, a well-known operator company, is currently seeking a Customer Service Rep/Receptionist in their Leduc office. The qualified candidate MUST be local or have accommodations in Leduc or surrounding area as no LOA will be given. The schedule is Monday- Friday, 8am-430pm.

Main Job Tasks and Responsibilities

    • answer telephone, screen and direct calls 

    • take and relay messages

    • provide information to callers

    • greet persons entering organization

    • direct persons to correct destination

    • deal with queries from the public and customers

    • ensure knowledge of staff movements in and out of organization

    • monitor visitor access and maintain security awareness

    • provide general administrative and clerical support

    • prepare correspondence and documents

    • receive and sort mail and deliveries

    • schedule appointments

    • maintain appointment diary either manually or electronically

    • organize conference and meeting room bookings

    • co-ordinate meetings and organize catering

    • monitor and maintain office equipment

    • control inventory relevant to reception area

    • tidy and maintain the reception area

Key Competencies

    • verbal and written communication skills

    • professional personal presentation    

    • customer service orientation   

    • information management

    • organizing and planning

    • attention to detail