Service Account Manager

Job Title: Service Account Manager
Contract Type: Permanent
Location: Aberdeen, Scotland
Salary: £45000 per annum
Start Date: 2018-11-07
Reference: BH-93873-3
Contact Name: Emily Gilmour
Contact Email:
Job Published: November 07, 2018 13:47

Job Description

Single point of contact for dedicated customers in our Drilling Lifecycle Services (DLS) portfolio, ensuring customer trust and professional performance

  • Ensure a strong customer relationship through regular customer meetings and ensuring in-person appearances in customer’s offices
  • Contribute to keeping Weekly Business Report updated accordingly
  • Be responsible for raising quotes and processing purchase orders in SAP
  • Plan sales budget and forecast together with all DLS departments
  • Ensure feedback of operational issues and new opportunities to business streams and DLS Management
  • Identify sale leads for new equipment for Business Development to follow up
  • Keep all communication tools updated accordingly
  • Be an active contributor to customer feedback tools
  • Take personal responsibility for HSSE and Quality
  • Perform work according to MHWirth core values and work processe