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Customer Service Support

Job Title: Customer Service Support
Contract Type: Permanent
Location: Huddersfield, England
Industry:
Salary: £20000 per annum
Start Date: 2018-11-14
Reference: BH-94484
Contact Name: Mario Bryan
Contact Email: Mario.Bryan@nesgt.com
Job Published: November 14, 2018 12:51

Job Description

Customer Service Support – Huddersfield (Monday – Friday 8:30am – 5pm)

£18,000 - £22,000 - Holidays, Pension & Excellent company benefits!

A UK Building Materials Manufacturer is looking for a Customer Service Support representative to join their growing team. The ideal person will have previously worked in a Manufacturing, Production or Export/Freight/Logistics environment. In return you will be working for a growing business which offer development and progression opportunities.

Responsibilities of the Customer Service Support position

  • Manning Reception ( Front of the house)
  • Customer service queries ( Telephone & Email)
  • Processing Orders
  • Enquiries
  • Logging complaints
  • Supporting business with ad hoc tasks
Essential requirements of the Customer Service Support

  • Communication Skills (Written & Verbal)
  • Computer literate
  • Good understanding of production/manufacturing processes
  • Manufacturing Industry experience
Rewards

  • Competitive Salary
  • Pension
  • Holidays
  • Extra benefits
  • Early finish on Fridays
  • Progression
Key Skills;   Customer Service, Manufacturing, Queries, Resolution, Complaints, Order Processing, Delivery, Reporting, Complaint resolution