QA/QC Supervisor

Job Title: QA/QC Supervisor
Contract Type: Contract
Location: Minot, United States
Salary: $70 - $75 per hour
Start Date: 2019-02-18
Reference: BH-99837
Contact Name: Lauren Christensen
Contact Email:
Job Published: February 18, 2019 14:26

Job Description


  • Provide QA-QC support to D&C team as assigned to ensure proper controls are in place to promote safety, increase operational efficiency, implement and support LEAN initiatives, and minimize non-productive time utilizing PDCA methodology.
  • Provide feedback to D&C Asset Team & D&C Quality Manager on quality system implementation, effectiveness, and project performance including: Drilling, Completions, Fluids Management, Frac, and Coil Tubing Operations.
  • Act as primary facilitator in building & supporting project quality plans (PQP)
  • Communicate with the D&C teams and Global Supply Chain to ensure Quality requirements and standards are clearly identified in contracts, tenders, and purchase orders
  • Perform audits at Contractor facilities/ Field sites of the Equipment, Material & Services provided within the project scope
  • Conduct quantitative and qualitative analysis on contractor performance; provides recommendations to senior leadership on contractor / vendor use
  • Review contractors’ Quality Management System, including Inspection Procedures & Test plans to ensure they meet the required standards and specifications per regional needs
  • Input D&C non-productive time due to quality incidents into the online Quality Event Management System (QEMS)
  • Continually monitor quality incidents for trends and ensure mitigation activities are applied within the project. Notifies Operations and Quality Manager of significant problems.
  • Conduct, document and follow up on Root Cause investigations as well as Non Conformance issues with Contractors as necessary.
  • Identify and document the support network of Quality personnel in region, agencies, and inspectors to support operational needs
  • Participate in Contractor End of Quarter Reviews, Performance Reviews and Improvement Reviews
  • Build and maintain effective working relationships with the D&C Asset Team & D&C Global Quality team
  • Assist Global Supply Chain with contractor selection by evaluating capabilities, performance, potential risks, and Quality System for content in accordance with Hess vendor qualification guidelines
  • Maintain all Quality Assurance Documentation, Standards, References, Procedures, and Policies on Company internal SharePoint for this region.  
  • Minimum travel of up to 12 hrs per week in support of audits, investigations and assessments, extended work days may be required


  • Minimum 10+ years QAQC experience in with at least 5 years in drilling and completions
  • Extensive knowledge of drilling and completion equipment and related QAQC codes, standards and specifications e.g. API, NACE and ISO etc.
  • Management of root cause analysis investigation experience, required
  • Drilling and/or completions operational experience, preferred
  • Certified Lead Auditor, preferred
  • Four Year College degree in a technical, business, or management related field, preferred


  • Track record in supervision of multiple inspection personnel in varying drilling & completions facets developing and implementing successful QAQC standards, processes and programs
  • Ability to develop inspection guidelines and work effectively with minimal supervision in a diverse multidiscipline team environment
  • Strong written and verbal communication skills; must be able to effectively communicate with management, operations, internal value chain partners, QA-QC resource providers, and contractors providing D&C goods/services
  • Proven organizational skills in coordinating simultaneous projects in accordance with mandatory deadlines
  • Working knowledge of systems based upon: API Q2, ISO 9001:2015 & ISO 14001 standards
  • Must be have strong computer software and Information System proficiency including: Excel, Power Point, Word, and Visio, and SharePoint
  • Must have ability to maintain high standards of confidentiality, accuracy and timeliness.
  • Must be a detail-oriented, self-starter and able to work with little supervision while meeting all suspense’s, KPI’s, and tasks
  • Ability to demonstrate leadership behaviors while prioritizing demanding work loads
  • Must possess a strong critical thinking abilities, including research and analysis
  • Familiarity with drilling and completion equipment, tools, and critical processes and procedures
  • Ability to research, analyze, interpret and reference API standards, Material Test Reports (MTR’s) and Certificates of Conformance as necessary.
  • Knowledge and use of Salesforce platform a plus