Vendor Analyst

Job Title: Vendor Analyst
Contract Type: Contract
Location: Calgary, Canada
Salary: Competitive
Start Date: 2019-05-20
Reference: BH-108659
Contact Name: Kyleigh Semmens
Contact Email:
Job Published: May 21, 2019 16:38

Job Description

Our Client is currently seeking a Vendor Analyst for a 1 year contract position based in Calgary.



  • Ensure IS vendors deliver according to service commitments and/or license schedules; oversee vendor compliance and performance management, including analysis of cost and quality.
  • Report on vendor compliance and performance based on established SLAs; manage vendor scorecards and dashboards for operations and management.
  • Trend analysis on SLAs, KPIs, financial and other performance metrics.
  • Create and maintain applicable industry benchmarks.
  • Work with Company Enterprise Architects to ensure any software changes are compatible with established architecture standards and policies.
  • Work with stakeholders to support annual appraisal of outsourced and/or vendor services to ensure continued value for Company.
  • Work collaboratively with other IS teams to validate service performance / software usage and metrics.
  • Experience with creating and streamlining project services/software maintenance renewal workflows
  • Creating and updating monthly management reports, financial tracking of progress against annual budget and Long Range Plan.
  • Assist with software license schedule development, negotiations, changes, reviews, and terminations.
  • Maintain an in-house developed tool (Vendor Relationship Management) on the SalesForce platform for data accuracy and vendor support continuity.
  • Previous experience understanding and maintaining financial forecast, budgets, and Long Range Plans.
  • Experience and understanding of project costing, forecasting, and any other support required around invoice escalations, PO Req set up etc.


  • 5 Year's experience in IS software licensing and related vendor services
  • Intermediate experience in interpreting vendor statements of work (SOWs)
  • Good understanding of SAP
  • Intermediate to senior experience in the end-to-end development of reporting, including data gathering, report building, audience awareness, and presentation.
  • Excellent skills in Microsoft Excel
  • Experience with Spotfire would be an asset, but not required.
  • Excellent collaborator and communicator


  • Superior problem-solving skills
  • Strong work ethic with an attitude of achieving results
  • Ability to think outside the box, and troubleshoot