IT Support Technician

Job title: IT Support Technician
Contract Type: Contract
Location: Port Arthur, United States
Salary: Competitive
Reference: BH-125657
Contact Name: Stephanie Contreras
Phone Number: +1 713 551 4444
Job Published: 16 days ago

Job Description

Location: Port Arthur

IT Support Technician Level 1

Purpose: Perform Cybersecurity Compliance work on OT (Operational Technology) Assets.




  • Assist site staff with support and troubleshooting OT assets and software
  • Build and deployment of new assets that comply with site OT standards
  • Cable management for newly deployed assets
  • Conduct inspections of areas with OT equipment and validate compliance with site standards
  • Cleanup of site rack rooms
  • Decommission old assets per site OT standards
  • Execute cybersecurity compliance work on OT assets
  • Manually lifting and racking servers (1U, 2U)
  • Properly dispose of electronic waste
  • Troubleshoot and replace workstation / server hardware as needed
  • Update enterprise antivirus clients
  • Update enterprise backup clients
  • Update site asset inventory and network monitoring software



  • Ability to follow complex instructions
  • Basic network troubleshooting skills
  • Basic understanding of Active Directory
  • Basic understanding of Cybersecurity concepts and principles
  • Good cable management skills
  • Good communication skills
  • Good desktop and server troubleshooting skills
  • Good organizational and planning skills

Desired Qualifications

Associate’s Degree in a related field or equivalent work experience

One or more of the following certifications:



Server +







MCSA (Server)

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