HVAC Engineer

Job Title: HVAC Engineer
Contract Type: Permanent
Location: London Beach, England
Salary: £36000 per annum, Benefits: + Benefits+VAN+CAR+PETROL CARD+PPE
Start Date: 2018-03-26
Reference: 76777
Contact Name: Derek Anderson
Contact Email:
Job Published: February 23, 2018 12:31

Job Description

HVAC Engineer - £36k - London (Centre) & Kent


Sites – London & Kent

General Purpose of Role:

To carry out planned and reactive HVAC maintenance tasks safely and to a required service levels. To provide first line response to all emergencies during normal working hours and out of hours when on call


  • Undertake all allocated HVAC reactive and planned maintenance tasks to an agreed standard.
  • Complete tasks within SLA requirements, with work orders opened and closed in real time.
  • Timely completion of reactive and planned works carried out to agreed standards, achievement of first fix and maximising equipment uptime.
  • Effectively diagnose and identify faults and failures with equipment and systems and provide effective solutions and escalate where necessary.
  • Provide regular updates to helpdesk and planning team on task status.
  • Provide HVAC technical support as required, e.g. advice regarding major operational issues.
  • Carry out work in accordance with all health and safety requirements and adhere to best safety working practices at all times.
  • Ensure parts and materials are ordered in a timely manner through company processes.  Fit parts or components as prescribed by company procedures.
  • Ensure appropriate audits and checks are carried out in line with standards provided.
  • Deal with and make safe all health & safety related works following processes laid down by organisation’s Health and Safety Policy.
  • Ensure appropriate audits and checks are carried out in line with standards provided.
  • Proactively manage task volumes in conjunction with the helpdesk and planning team.
  • Notify the helpdesk and planning team of procedural task condition on completion of works.
  • Complete engineering surveys and technical reports as necessary and cascade all key data to relevant personnel.
  • Attend training courses as and when necessary to ensure skills are kept up to date to meet customer needs.



  • Recognised Engineering Qualification
  • Full driving licence
  • F-Gas qualification is desirable but support will be given to achieve if not already held
  • Significant experience ideally gained in a retail or head office environment
Skills Competence
  • Ability to work unsupervised in a high profile environment dealing with our customer’s on site teams
  • Committed to delivering exceptional customer service
  • Actively contribute to the team’s targets either individually or by supporting others
  • Represent the company in a professional and competent manner at all times and develop a good working relationships with colleagues
  • Ability to provide effective written and verbal communication of all critical corporate and operational engineering issues within the Store Support Centres.
  • Proficient IT skills
  • Ability to prioritise a complex and demanding workload
  • Flexibility and willingness to learn